Frequently Asked Questions
Maintenance
We will paint, clean, carpet clean, and make your apartment ready for move in.
Yes, we offer on-site maintenance to our residents.
Put in a work order online via the resident portal or call the office.
In the order they are received and level of severity.
No, you do not need to present.
After hours you have to call a lock smith.
Yes, but you have to restore the apartment to the condition you received it.
Amenities
Our community offers a swimming pool with BBQ grill, 24 hour fitness center, social lounge with bar, business center, and game room with billiards among the amenities available to our residents.
Parking is first come, first served with parking permit. Carports are available too for $35 per month.
$250 non-refundable fee per pet, $250 refundable pet deposit, $20 pet rent.
Each apartment comes with a stove/oven, refrigerator, and dishwasher.
No, not at this time.
Yes. Our 6 month lease term is the shortest.
Yes. Contact the office for more information.
No, we will be unable to hold onto a package.
Admin
Both are acceptable.
Anywhere from 24 to 48 hours
You can pay online via the resident portal or using WIPS.
Yes, they include rent, water, sewage, pest control, and damage waiver.
No it is not required.
None. Residents pay for them separately.
You can use whatever electric company you choose.
You can use whatever company you want.
Yes, there is a $250 referral bonus.
A new security deposit will need to be paid.
No, subletting is not allowed.
60 days notice and the reletting fee per the lease agreement
Location/Directions
Yes, there are bus stops along Dallas Pkwy, Midway Rd, and Plano Pkwy.
The Willows on Rosemeade is part of the Plano School District.
NorthBark Dog Park is 1 mile away.
Midway Rd and Rosemeade Pkwy
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Our team is always ready to answer your questions.