Frequently Asked Questions
Maintenance
We will paint, clean, carpet clean, and make your apartment ready for move in.
Yes, we offer on-site maintenance to our residents.
Put in a work order online via the resident portal or call the office.
In the order they are received and level of severity.
No, you do not need to present.
After hours you have to call a lock smith.
Yes, but you have to restore the apartment to the condition you received it.
Amenities
Our community offers a swimming pool with BBQ grill, 24 hour fitness center, social lounge with bar, business center, and game room with billiards among the amenities available to our residents.
Parking is first come, first served with parking permit. Carports are available too for $35 per month.
$200 non-refundable fee, $200 pet deposit, $20 pet rent
Each apartment comes with a stove/oven, refrigerator, and dishwasher.
No, not at this time.
Yes. Our 6 month lease term is the shortest.
Yes. Contact the office for more information.
No, we will be unable to hold onto a package.
Admin
Both are acceptable.
Anywhere from 24 to 48 hours
You can pay online via the resident portal or using WIPS.
Yes, they include rent, water, sewage, pest control, and damage waiver.
No it is not required.
None. Residents pay for them separately.
You can use whatever electric company you choose.
You can use whatever company you want.
Yes, there is a $250 referral bonus.
A new security deposit will need to be paid.
No, subletting is not allowed.
60 days notice and the reletting fee per the lease agreement
Location/Directions
Yes, there are bus stops along Dallas Pkwy, Midway Rd, and Plano Pkwy.
The Willows on Rosemeade is part of the Plano School District.
NorthBark Dog Park is 1 mile away.
Midway Rd and Rosemeade Pkwy
Didn't find an answer?
Our team is always ready to answer your questions.
Testimonials
If you ask for maintenance, we will visit you quickly. Regular inspections and holding a lot of events to arouse interest in children. Thanks
- Jin, Sept. 2023
Since management seems to have changed, I am slowly seeing improvements in how the property managed. Response to maintenance could be a little more timely, but that’s life! Keep up the good work!!
- Amy, Aug. 2023
It's been a great 7 years in this community. With that being said of course we love it here and look forward to another great year.the new management and maintenance are amazing. Everyone's beyond friendly helpful and caring.
- Thomas Jr., Aug. 2023
Perfect. Clean and always nice and quiet. The pool is very nice always clean and the gym being open 24/7 is a plus. Bbq grill is wonderful and the staff and management is amazing.
- Dallas, Aug. 2023
Front office people not so pleasant Mai range has gotten a lot better now apartments are okay overall don’t have a lot to complain about .
- Betsaida, May, 2023
I love living here! Very quiet area and everyone minds their business. Very spacious apartment and I love the view from my balcony. Maintenance responds pretty quickly and gets the job done. Everyone in office is so nice.
- Destinee, April, 2023
Great experience, quick and easy process. The staff was very helpful. The community is quiet and clean and kept up. I feel that I'm going to love it here.
- Dominique, Feb. 2023
Everything is great at the Willows on Rosemeade. The office reminded us what we needed to do and the minimum we were supposed to keep our thermostat at during the freezing days. I love it here. Everyone looks out for one another.
- Charlla, Feb. 2023
The Willows on Rosemeade is in a great location, I feel safe, my packages be at my door when i get in all the food, entertainment, hair stores i could use. my neighbors are great they quite I'm renewing my lease!
- Triheria, Jan. 2023
he leasing office staff is excellent. Very good customer service. Very professional and friendly. They make the entire rental process easy and pleasant.
- Jorge, Oct. 2022